Privacy Policy

We (“We”, “Us” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Truerest Edge official website (the “website”).

These principles will be upheld:

  • To ensure transparency about how we collect and process your personal data:

We want you to be able to make informed decisions about the use and processing of your personal data. That is why we have created this official website. To achieve this, we use a range of methods and procedures to provide clear, relevant information about how personal data is used.

Should we determine that you require specific details, we will provide them at the appropriate date and time.

If you have any questions, we’re here to help and can clarify any legal limitations that may apply. Please contact us by email at: info@truerest-edge.com

  • We will use your personal data solely for the purposes outlined in this policy.

We may process Personal Data for various purposes, including to provide you with access to the website and connect you with third-party trading platforms (the 'Services'); to enhance the site; protect our rights and interests; support the maintenance and provision of the services; comply with legal or regulatory requirements; and perform administrative and business activities that enable the delivery and use of the services.

We also process personal data to better understand your preferences and needs.

  • To access key tools that safeguard your rights regarding personal data:

To enable you to exercise your rights, we've dedicated substantial resources. Contact Us anytime to request access to your Personal Data. We can update or delete it, stop using it for specific purposes or in general, and transfer your information to you or to an external party. We will accommodate your requests where applicable.

  • Protect your personal data:

While we cannot guarantee absolute security of your personal data, we are committed to continually applying a range of safeguards and best practices to keep it protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the Company collects about natural persons, how that data is processed, when it may be shared with third parties, and the measures in place to keep it secure.

This Policy covers information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, through a single identifier or in combination with other information that we hold or can access.

This Policy defines “processing” as any activity that involves the use or collection of personal data. It includes the management, organisation, and storage of such data.

Our services are designed for a general audience and are not intended for anyone under the age of 18. We do not knowingly collect information from individuals under 18 or allow them to use our services. If we learn that we have collected information from a child, we will delete it as soon as reasonably practicable.

2. What personal data do we hold about you?

When you use our services and channels or visit our official website, we collect personal data. At times, we may ask you to provide certain details directly. We also collect personal data by analysing how you use our services and channels, and from information shared with us by our third-party partners.

3. You are not required to provide personal information to the company, and there are no consequences for declining.

You are not required to provide us with any personal data. However, in some situations, if you choose not to do so, we may be unable to provide the services or you may be unable to access the website.

4. What personal data do we collect? When you visit our official website, we collect the following personal information:

This includes details of your online activity logs and traffic data (such as your IP address and the date and time of access), language settings, software crash logs, browser type, and information about the device you use. The data we collect is non-personal and cannot be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide when you connect with a third party online trading platform through Us.

Personal information you provide directly to third-party trading platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal basis and purposes for processing personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

The company cannot process your personal data without a lawful basis. The lawful bases that permit the company to process your personal data are:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via our official website so that we can transfer it to a third-party trading platform.
  • The Company or a Third-Party may need to process data to pursue their legitimate interests, for example to improve our services or to establish, exercise, or defend legal claims.
  • Processing is necessary to fulfil a legal obligation.

For further details on the processing required to safeguard legitimate interests, please contact us by email.

Below is a list of the purposes and legal bases for our use of the personal data you provide.

Scope
Legal basis

To share your personal information with third parties, at your request, to enable access to digital trading platforms

If you ask us to, we may collect your personal data so that we can share it with third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns regarding the services, we may need to collect and use your personal data.

Processing is necessary to pursue the legitimate interests of the company or those of a third party.

Personal data is processed to fulfil legal, administrative, and judicial obligations, and to comply with applicable legal requirements.

Processing is necessary to comply with legal obligations.

To enhance Our Services, we may use Personal Data. This includes, among other things, crash and malfunction reports we collect in relation to the services.

Processing is necessary for the purposes of the company’s legitimate interests or those of a third party.

Preventing Fraud and Misuse of Our Services

Processing is necessary to pursue the company's legitimate interests or those of a third party.

To perform and manage activities aligned with our service requirements, including back-office operations, business development, strategic decision-making, and oversight functions.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To support decision-making across various matters, we use a range of analytical methods, including statistical techniques.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To safeguard our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary to pursue the legitimate interests of the company or a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers that support our operations, such as hosting and storage providers, parties that process IP address information, and firms that conduct user experience analysis.

You may also ask us to share specific personal data about you with third-party trading platforms. In such cases, we will provide the personal data you have given us to those third-party trading platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with related entities and business partners to obtain the resources needed to enhance and improve the products and services it offers to customers.

If required to protect third-party rights or safeguard assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors, buyers, and company lenders, as well as with other companies within our group, in connection with a potential or actual transaction (including the transfer or sale of assets belonging to our company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of our company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, including advertising providers on our website and analytics companies. These partners may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit our official website. They help us understand your preferences and browsing behaviour so we can enhance your experience, remember your settings, and customise products and services that may interest you. We also use cookies for statistical and analytics purposes.

Some of the cookies we use are session cookies. These are stored on your device temporarily and expire when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. They help the website recognise you as a returning user and make it easier for you to come back to the site.

Types of cookies:

We may use them according to their intended purpose:

Types of cookies

Cookies are essential

Scope

These cookies are essential to enable the features you've requested and to help you navigate our official website. We use them to deliver the information, products, and services you have asked for.

They are necessary for your device to download and stream data, allowing you to navigate the website, use its features, and return to pages you've visited before.

Additional Information

Cookies may collect personal data, including your username and last login date, to verify your login status on the site.

These are deleted when you close your web browser (session cookies).

Cookie type

Functionality cookies

Scope

Cookies enable us to recognise you whenever you visit our site and to remember your settings and preferences.

Additional Information

They remain active until their expiry date and remain stored even after you close your browser.

Cookie type

Cookies for performance

Scope

We use cookies to collect statistical data on our site’s performance and to improve it. They also allow us to analyse activity on our website.

Additional Information

Cookies store anonymous data that is not linked to any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies may remain valid indefinitely.

Cookies are blocked or have been removed

To block or delete cookies, adjust your browser settings. The links below will guide you through the process for several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s functions and features may not work as expected if this occurs.


ONLINE TRACKING NOTICE


The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for a longer period where permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We routinely review the Personal Data we hold to ensure it is not kept longer than necessary.

9. Transfers of personal information to third countries or international organisations

Your personal information may be transferred to other countries, including to a third country (a country other than the one in which you reside) or to international organisations or jurisdictions. The Company takes all necessary measures to protect the personal data you provide and ensures that data subjects can exercise their rights and obtain effective legal recourse.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfers to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
  • The transfer is carried out under a legally binding, enforceable agreement between public authorities or bodies in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. You can view these Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to safeguard your personal data when it is transferred to third-party countries or international organisations. To request this information, please email info@wealthwaydigital.uk.

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect personal data, including preventing accidental or unlawful destruction, loss, or modification.

We cannot guarantee or warrant that the security of your personal data will be error-free or completely secure. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised third-party access, or any other circumstances beyond our control.

Where required by law or by obligations beyond our control, we may be obliged to disclose your personal data to third parties, including public authorities. In such cases, we cannot control how those third parties safeguard your personal data.

No method of transmitting personal data over the Internet is completely secure. The Company cannot guarantee the security of any personal data you transmit to us online.

11. Hyperlinks to third-party websites

Our official website may contain links to third-party websites and applications. These external sites and apps are not under the company’s control. We are not responsible for any collection or processing of personal data by these third parties. This Policy does not apply to activities carried out on or through such external sites or apps.

When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use them. We also suggest that you provide any personal data to them directly.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the revised policy on our official website. For significant updates, we will also seek to inform you through channels we consider appropriate and will publish a notice on our website. Unless stated otherwise, all amendments take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of the personal data we hold about you, correct any errors, and delete any personal data we do not require. You may also restrict how we process your personal information.

If you reside in the EEA, please visit this page:

You have certain rights regarding the personal data you provide. To exercise these rights, please email us at the address below.

Access rights

The Company can verify the accuracy of the personal data processed about you. Where applicable, you may access your personal data.

Upon request, the Company will provide an electronic copy of the personal data it currently processes. A reasonable fee may be charged for any additional copies. These will be made available electronically.

The right to access personal data must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the extent to which it can be fulfilled.

Right to rectification

The Company has the right to correct inaccurate personal data. You have the right to request the correction of any incomplete personal data about you, taking into account the purposes for which it is processed.

Right to Erasure

The following reasons apply: (a) Personal data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, to the processing of your personal data where it is based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be deleted to comply with the company's legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may request that the company restrict its processing.

If you request that your personal data be restricted, it will only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest in the European Union or a member state.

Your Right to Data Portability

If processing is carried out by an automated system and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You may request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not infringe the rights or freedoms of others.

Right to challenge

You may object at any time to the processing of your personal data based on the legitimate interests of the company or a third party, including any profiling carried out on that basis. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your rights, freedoms, and interests, or the processing is necessary for the establishment, exercise, or defence of legal claims.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Your right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This won't affect the lawfulness of any processing carried out based on your consent before its withdrawal.

You have the right to lodge a complaint with the relevant supervisory authority.

You may file an appeal with the supervisory authority established by a Member State to safeguard individuals’ fundamental rights concerning the processing of personal data within the European Union.

The laws of the European Union and its Member States may limit your rights with respect to your personal data, as detailed in section 13.

We will provide the requested information in line with your rights under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the complexity of your request and the number of requests we receive. Within one month of receiving your request, we'll inform you of any extension and the reasons for it.

Provided this is not contrary to section 13 of the law, information you request under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action, or we may decline to act.

If we have any doubts about the identity of the person who submitted your request, the company may request additional information to verify your identity.